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Data privacy

We, the KISURA GmbH, take the protection and security of your personal data very seriously and therefore strictly adhere to the regulations of data privacy laws. KISURA GmbH obliges to treat the information you provide for business processing in accordance with legal requirements with the utmost care and with the greatest sense of responsibility at any time.

By agreeing to the following Data Protection Directive, you agree to the saving, processing and use of your personal data, in compliance with the data protection laws and the following provisions.

1. Responsible office

The responsible authority for the collection, processing and use of your personal data in the sense of the Federal Data Protection Act is KISURA GmbH, Rudi-Dutschke-Straße 26, 10969 Berlin ( "KISURA").

2. Collection, processing and use of personal data

2.1 Personal information

Personal data is data on factual or personal circumstances of a particular or identifiable natural person. This includes, for example, the full name, telephone number, address and all other personal data that is provided to KISURA when registering and creating a customer account. Statistical data collected by KISURA, for example, when visiting our website and which cannot be directly associated with the customer, is not included. These also include statistics about which subpages of our website are particularly popular among users.

2.2 Collection, Processing and Use of Personal Data

Each user who registers with KISURA receives a password-protected direct access (account) to his / her stored data with a password of his / her choice.

The first name, last name, a valid email address and a password are required to activate the account. In addition, you can add further personal data such as your body size, weight, and style preferences in the user account. If a personal conversation with a KISURA stylist takes place through a phone call, via Skype or another digital medium, this personal information can be requested again or elaborated. The data is stored in the customer account and can be changed or deleted at any time after logging in again. If a product is purchased at, the invoice and shipping address can also be stored in the user account. You can change the initial address details for each order. If you make use of consulting services (style advice) and receive goods, all data, such as body size, weight, and style preferences, will be saved to the corresponding email address given at the first login.

In the course of payment, processing and in connection with the distribution of the ordered goods to the customers, KISURA cooperates with external service providers, which contractually guarantee KISURA compliance with the data protection regulations. These include the following companies: DPD (Deutscher Paketdienst) Deutschland, Wailandtstraße 1, 63741 Aschaffenburg; PayPal (Europe) S.à.r.l. Et Cie, S.C.A., 22-24 Boulevard Royal, L2449 Luxembourg; Deutsche Postbank AG, Friedrich-Ebert-Allee 114-126, 53113 Bonn.

Pursuant to existing data protection laws, KISURA may disclose personal data if governmental authorities require disclosure, or if it is compulsory for other obligations in accordance to the current law.

Creditworthy information on your current payment behavior as well as an assessment of the risk of fraud on the basis of mathematical-static procedures using address data (scoring) is provided by infoscore Consumer Data GmbH, Rheinstraße 99, 79532 Baden-Baden.

If you fail to meet your payment obligations to KISURA, KISURA will sell the outstanding receivables to a debt collection company. In this case, the debt collection data is transferred to the external company.

As a user, you are obligated to keep your personal access data confidential and not to make it accessible to unauthorized third parties. KISURA can not accept liability for abused passwords, unless KISURA is responsible for the misuse. When collecting, processing and using your personal data, we adhere strictly to the legal provisions of the Federal Data Protection Act and the Telemedia Act. We collect, store and process your data for the entire processing of your purchase, including any later warranties, for our service, technical administration, marketing purposes, and management of your appointments. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract processing or settlement or if you have previously given your consent. A deletion of your personal data takes place if statutory storage obligations do not contravene this or if you have successfully claimed that your data is no longer required for purpose intended in the initial set-up or if the data storage is prohibited for other legal reasons.

2.3 Newsletter, marketing and advertising

We make use of a so-called double opt-in method to send our electronic newsletter. We will only send you a newsletter if you have previously confirmed the activation of the newsletter service. We will then send you an email for the notification and ask you to confirm the activation by clicking on a link contained in this email. Most of our emails (for example, the reference to a new service) are technically treated as system emails. An isolated rejection is not possible in this respect. If you do not wish to receive any further newsletters, please let us know via email, phone, fax or letter using the following contact information:

Rudi-Dutschke Straße 26
10969 Berlin
Phone: +49 30 44017038
Email: [email protected]

If you no longer wish to receive our newsletter, you will be able to unsubscribe by clicking on the unsubscribe link in the newsletter.

KISURA may continue to provide you with other emails as part of the implementation of the contract even after you unsubscribe from the newsletter, e.g. emails concerning your customer account or specific orders.

3. Revocation and objection

You may object to the collection, processing or use of your data by KISURA as a whole or to individual measures, by sending your objection by email, telephone, fax or letter to:

Rudi-Dutschke Straße 26
10969 Berlin
Phone: +49 30 44017038
Email: [email protected]

You may also use this contact data if you would like to completely revoke your agreement to these data protection conditions for the future or if you wish to limit the possibility of KISURA to collect, use and share data about you in the future (e.g.that your data will not be passed on to third parties). In case you would like to give KISURA such a revocation, please note that a corresponding restriction may affect how and to what extent KISURA services will still be available to you, as KISURA requires certain data (such as your address) to offer our service.

4. Cookies

4.1 What is a cookie?

A cookie is a small text file that is stored on your computer when you visit a web page. This text file stores information that can be read by the web page when you visit it again later. Some cookies are necessary to make the site work properly. Other cookies are beneficial to the visitor: they save the username in the same secure way as the language settings. Cookies are designed to prevent you from entering the same information every time you visit a website again.

4.2. Why does KISURA use cookies?

KISURA uses cookies to provide you with a shopping experience tailored to your needs. Through the use of cookies, KISURA can ensure that the same information is not displayed to you each time you visit the site again. Cookies can also serve to optimize the performance of a website. For example, you can use the logout process or help you find a specific magazine item more quickly.

KISURA uses appropriate organizational and technical measures to protect your personal data as well as to prevent information loss or unlawful conduct.

4.3 Declaration Of Consent

By agreeing to this privacy policy, you agree that cookies will be used and that usage data will be collected and saved. Furthermore you agree that your data will be stored in cookies beyond the end of the browser session, and that you will be able to access them again on your next visit to the website. You can revoke this consent at any time with future effect. To do this, it is sufficient to refuse to accept cookies in your browser settings.

4.4 How can I disable cookies?

Internet Explorer:

  1. Open Internet Explorer.
  2. Click the "Tools" button and then click "Internet Options".
  3. Click the "Privacy tab".
  4. In the "Cookies" tab you can remove the marker and save your settings.

Google Chrome:

  1. Open Google Chrome.
  2. Select "Settings".
  3. Click "Show Advanced Settings".
  4. On the Privacy tab, click "Content Settings".
  5. In the "Cookies" section, you can disable them and save your settings.


  1. Open Safari.
  2. Select "Settings" in the function list (gray gear in the upper, right corner) and click on "Privacy".
  3. Under "Accept cookies", you can specify whether and when Safari should accept cookies from websites. For more information, click Help (?).
  4. If you want to learn more about the cookies that are stored on your computer, click "Show Cookies".

5. Log-files

Every time you access KISURA, usage data is transmitted by the respective internet browser and stored in server log files. The stored records contain the following data: the name of the page being retrieved, the date and time of the retrieval, the IP address, the origin URL, the transferred data, and the product and version information of the browser that has been used.

The IP addresses are deleted or anonymised after the end of the usage. In the case of anonymisation, the IP addresses are changed in such a way that the individual details can no longer be assigned to a specific or identifiable natural person or can only be identified by applying a disproportionately high amount of effort and costs. We evaluate this log file data in an anonymous form in order to improve our service and to make it even more user-friendly, to find and correct errors more quickly. This data also helps us to control our server capacities by understanding at which time the use of our websites is particularly popular. This is the only way to provide a sufficiently high volume of data in a timely manner and to ensure the fastest possible purchase at KISURA.

You agree that Kisura will evaluate and analyze the data stored in the log files to optimize the KISURA website.

6. Privacy Policy for the use of Google Analytics

We use tracking technologies to improve our offer and the user-friendliness of our website.

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of the cookies used for this purpose by means of a corresponding setting of your browser software; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website, as well as the processing of this data by Google through downloading the browser plug-in available under the following link and install:

7. Privacy Policy for the use of Facebook plugins

On our pages, plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. You can recognize the Facebook plugins on the Facebook logo or the "Like" button on our site. An overview of the Facebook plug-ins can be found here:

When you visit our pages, the plugin is used to establish a direct connection between your browser and the Facebook server. This provides Facebook the information that you have visited our site with your IP address. If you click the Facebook Like button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit of our pages with your user account. We would like to point out that as a provider of the pages we do not receive any knowledge of the content of the transmitted data as well as their use by Facebook. For more information, see the Facebook privacy policy at

If you do not want Facebook to associate the visit of our sites with your Facebook user account, please log out of your Facebook user account. If you do not want Facebook to collect data about you through the cookies, you can choose the function "Block third-party cookies" in your browser settings. Then the browser does not send cookies to the server for embedded content from other providers. With this setting however, besides the Like button, other functions that intersect the pages may not work.

8. Privacy Policy for the use of Twitter

Twitter services are integrated on our website. These functionalities offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the "Retweet" link the websites you visited to your Twitter account and share them with other users. This data is also transmitted to Twitter.

We would like to point out that as a provider of the pages we are not aware of the content of the transmitted data as well as their use by Twitter. For more information, see Twitter's privacy policy at

You can change your privacy settings on Twitter in the account settings at

9. Privacy Statement for the use of Pinterest

We make use of the social network Pinterest, the Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA (hereinafter referred to as "Pinterest").

By clicking the "Pin it" button, Pinterest receives the information that you have called up the corresponding page of our website. If you are logged into Pinterest, Pinterest can assign the visit to your Pinterest account. The data sent by clicking the "pin it" button will be stored by Pinterest in the US. If you do not agree, then you have to logout from your Pinterest account.

For the scope and purpose of data collection and the further processing and use of the data by Pinterest as well as your corresponding rights and design rights to protect your privacy, please refer to the privacy policy of Pinterest at:

10. Data protection for the use of Instagram

Our website uses plugins of the social network Instagram Inc., 181 South Park Street Suite 2, San Francisco, CA 94107, USA. You can recognize the Instagram plugin on the Instagram logo on our page.

If you click the Instagram button while you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile. This allows Instagram to associate the visit of our pages with your user account. We would like to point out that as a provider of the pages we are not aware of the content of the transmitted data as well as their use by Instagram. Learn more about Instagram's privacy policy. Data protection for the use of Instagram

11. Privacy Policy for using YouTube

On our website, functions of the service YouTube are integrated. These features are offered by YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 United States of America. For more information go to YouTube Privacy Policy

12. Data protection for the use of XING

The "XING Share-Button" is also used on our website. When you access this website, your browser will connect to XING AG servers ( "XING"), which will use the "XING Share Button" functions (in particular the calculation / display of the counter value). XING does not collect any personally identifiable information about you and the use of this website. In particular, XING does not store any IP addresses. There is also no evaluation of your usage behavior via the use of cookies in connection with the "XING Share-Button". The latest data protection information on the "XING Share-Button" and additional information can be found on this website:

13. Secure data transfer

Your personal data will be transferred securely through encryption. This applies to both your registration, customer login and your order. We use the encoding system SSL (Secure Socket Layer). Although no one can guarantee absolute protection, we protect our website and other systems by all means of technical and organizational measures against the loss, destruction, access, alteration or dissemination of your data by unauthorized persons.

14. Rights of the party concerned

According to the Federal Data Act and the Telemedia Act, our customers have, among other things, a right to free information about their stored data, as well as a right to rectify, block or delete data, in accordance with legal requirements. We take the protection of your data very seriously. In order to ensure that personal data is not disclosed to third parties, please direct your request by e-mail or by mail, with clear identification of your person:

Rudi-Dutschke Straße 26
10969 Berlin
Phone: +49 30 44017038
Email: [email protected]